Who We Are
PICS Information Technologies (Pvt) Ltd (PICS IT) supports Sri Lankan businesses with practical, reliable technology solutions that improve daily operations.
We provide end-to-end services — from supply and implementation to after-sales support — for essential business systems including:
- POS and billing
- CCTV (wired and wireless)
- Handheld data capture devices
- Thermal and passbook printing
- Business PCs/laptops
- Networking
- IT support
Our focus is straightforward: deliver solutions that work in real environments, and support customers long after installation.
Our Vision & Mission
Guiding principles that drive everything we do at PICS IT.
Our Vision
To be the most trusted and reliable IT & hardware partner in Sri Lanka, empowering every business with future-ready technology and zero-downtime support.
We envision a digital Sri Lanka where businesses of all sizes operate efficiently, securely, and competitively — powered by one dependable partner.
Our Mission
To deliver end-to-end IT solutions — from supply and installation to 24×7 support — with unmatched reliability, transparency, and customer-first service.
We are committed to minimizing downtime, simplifying technology for businesses, and building long-term partnerships through clear communication, quality execution, and island-wide availability.
Core Capabilities
Reliable, business-grade technology solutions built for Sri Lankan operations.
IT Support & Maintenance
Industries We Serve
Trusted technology partner across key sectors in Sri Lanka
How We Work
A structured, consultative approach to delivering secure, scalable, and fully managed IT solutions from planning to ongoing support.
Requirement Review
We start by deeply understanding your business goals and current challenges.
Site Visit (If Required)
Our experts visit your premises to evaluate the environment and infrastructure.
Configuration & Quotation
We prepare a customized solution proposal with transparent pricing.
Implementation
Professional installation, system configuration, and staff training.
After-Sales Support
Continuous 24×7×365 support and preventive maintenance.
Why Choose PICS IT
Founded in 2017, PICS IT has grown into a trusted enterprise IT partner in Sri Lanka. We deliver cutting-edge ICT solutions that empower businesses to thrive through reliable technology and expert support.
Proven Industry Experience
Since 2017, our team of passionate ICT professionals has been delivering high-quality solutions tailored for Sri Lankan businesses — from startups to established enterprises.
Comprehensive Technology Solutions
One-stop partner for POS systems, networking, infrastructure, security, cloud solutions, IT support, and digital transformation — everything your business needs under one roof.
Island-Wide Technical Support
Fast response and on-site service anywhere in Sri Lanka. Our dedicated engineers ensure minimal downtime and maximum uptime for your operations.
One Accountable Partner
From supply and installation to training, documentation, and ongoing support — you deal with a single reliable team throughout the entire journey.
Business-Grade Reliability
Systems built and tested for real Sri Lankan business conditions — proven performance you can count on every day.
24×7×365 Dedicated Support
Round-the-clock technical assistance so you never worry about downtime. Your business stays running smoothly, day and night.
Brands We Supply / Technology Partners
We supply leading global IT and technology brands, with additional brands available based on specific business and operational requirements.
